Contact Us

YOUR ORDER

Let’s sort it out.

Need a delivery update, help choosing supplies or a hand with an order? Send us a message using the form below.

Include your order number or Brother model so we can help you sooner.

YOUR DEVICE

Expert help, at your side.

Brother Australia can help with drivers, setup, troubleshooting and manufacturer warranty support.

Have your model, serial number and proof of purchase ready. If Brother provides a case number, include it when you contact us.

GetBrother can also help with your purchase and consumer guarantee enquiries.

WRITE TO US

Get in touch.

info@getbrother.com.au

GetBrother.com.au
PO Box 3809
Ascot QLD 4007

This is a postal address. Contact us for instructions before sending a return.

Response times: We respond during business hours. For device setup and technical faults, contact Brother Australia support.